Providing telephone and written support to existing and new customers
First-level e-mobility support, including creating tickets, arranging appointments and much more
Documenting and tracking customer enquiries in the ticketing system
Working closely with the technical, back-office and product management teams
Support-Mitarbeiter:in (D, EN, FR) (m/w/d)
St.Pölten
Full or part-time
Permanent employee
2,080 € per month
Your mission
Your profile
You are service-oriented and have excellent communication skills
German, English and French
Confident use of a PC, email and standard Office programmes
A growth mindset towards new technologies and an interest in continuous professional development
German, English and French
Confident use of a PC, email and standard Office programmes
A growth mindset towards new technologies and an interest in continuous professional development
Why us?
Start date by agreement
Flexible working arrangements (full-time/part-time by agreement, working from home, etc.)
Long-term collaboration within a growing team with a ‘you’ culture
Insight into new technologies and future-oriented sectors
You’ll be supporting our customers from Monday to Sunday, 07:00–22:00 (monthly rota)
Pizza Friday, Breakfast Monday, numerous staff events and much more
Special offers/discounts at over 1,500 companies, company bike leasing, etc.
Flexible working arrangements (full-time/part-time by agreement, working from home, etc.)
Long-term collaboration within a growing team with a ‘you’ culture
Insight into new technologies and future-oriented sectors
You’ll be supporting our customers from Monday to Sunday, 07:00–22:00 (monthly rota)
Pizza Friday, Breakfast Monday, numerous staff events and much more
Special offers/discounts at over 1,500 companies, company bike leasing, etc.
About us
We’re looking for you! Are you motivated, a good communicator, and do you love working in a young, dynamic team? Then you’ve come to the right place!
We’re a customer service center based in St. Pölten. Since 2008, our team of over 150 employees has been serving customers in the internet, telecommunications, and energy sectors in Austria.
Get a head start at our company with its flat hierarchy! Decide for yourself whether you’d like to work in our modern office with our young team or from home.
We’re a customer service center based in St. Pölten. Since 2008, our team of over 150 employees has been serving customers in the internet, telecommunications, and energy sectors in Austria.
Get a head start at our company with its flat hierarchy! Decide for yourself whether you’d like to work in our modern office with our young team or from home.